Deficiency Records for West Hickory Haven

(Home page)

Updated as of July 01, 2023

This is not the most recent data for West Hickory Haven. For the most recent information, click here.

A list of the most recent deficiencies for West Hickory Haven. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2023-03-09 2023-04-29 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2023-03-09 2023-04-29 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2023-03-09 2023-04-29 Y
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2023-03-09 2023-04-29 Y
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Health 2023-03-09 2023-04-06 N
Allow residents to self-administer drugs if determined clinically appropriate. Health 2023-03-09 2023-04-06 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2023-03-09 2023-04-06 Y
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. Health 2023-03-09 2023-04-06 Y
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2023-03-09 2023-04-06 Y
Develop and maintain an Emergency Preparedness Program (EP). Fire Safety 2023-03-10 2023-03-31 N
Establish roles under a Waiver declared by secretary. Fire Safety 2023-03-10 2023-03-31 N
List the names and contact information of those in the facility. Fire Safety 2023-03-10 2023-03-31 N
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements. Fire Safety 2023-03-10 2023-03-31 N
Have approved installation, maintenance and testing program for fire alarm systems. Fire Safety 2023-03-10 2023-03-31 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2023-03-10 2023-03-31 N
Properly select, install, inspect, or maintain portable fire extinguishes. Fire Safety 2023-03-10 2023-03-31 N
Have properly installed electrical wiring and gas equipment. Fire Safety 2023-03-10 2023-03-31 N
Have simulated fire drills held at unexpected times. Fire Safety 2023-03-10 2023-03-31 N
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. Health 2022-12-20 2023-01-25 Y
Protect each resident from the wrongful use of the resident's belongings or money. Health 2022-12-20 2023-01-25 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2022-12-20 2023-01-25 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2022-12-20 2023-01-25 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2022-12-20 2023-01-25 Y
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Health 2022-12-20 2023-01-25 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2022-12-20 2023-01-25 Y
Ensure that residents are free from significant medication errors. Health 2022-12-20 2023-01-25 Y
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2021-11-18 2021-12-17 N
Provide care and assistance to perform activities of daily living for any resident who is unable. Health 2021-11-18 2021-12-17 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2021-11-18 2021-12-17 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2021-11-18 2021-12-17 N
Provide enough food/fluids to maintain a resident's health. Health 2021-11-18 2021-12-17 N
Provide safe, appropriate dialysis care/services for a resident who requires such services. Health 2021-11-18 2021-12-17 N
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Health 2021-11-18 2021-12-17 N
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Health 2021-11-18 2021-12-17 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2021-11-18 2021-12-17 N
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility. Health 2021-11-18 2021-12-17 N
Provide and implement an infection prevention and control program. Health 2021-11-18 2021-12-17 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2021-11-18 2021-12-17 N
To conduct inspection, testing and maintenance of fire doors by qualified individuals. Fire Safety 2021-11-18 2021-12-17 N
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. Fire Safety 2021-11-18 2021-12-17 N
Protect each resident from the wrongful use of the resident's belongings or money. Health 2021-01-28 2021-02-16 Y
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Health 2021-01-28 2021-02-16 Y
Provide and implement an infection prevention and control program. Health 2020-12-29 2021-01-26 N
Give the resident's representative the ability to exercise the resident's rights. Health 2020-01-08 2020-02-04 N
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Health 2020-01-08 2020-02-04 N
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Health 2020-01-08 2020-02-04 N
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Health 2020-01-08 2020-02-04 N
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Health 2020-01-08 2020-02-04 N
Inspect, test, and maintain automatic sprinkler systems. Fire Safety 2020-01-07 2020-02-04 N